The role of a business analyst is one of utter importance and every BA is expected to add a lot of value to the business processes. However, companies often seem reluctant to invest a sufficient amount of money and time in finding, recruiting, evaluating and training their BAs. There are two specific reasons behind this –firstly a lot of enterprises underestimate the positive impact a great business analyst can make and secondly there is a deep competence issue. The field of business analytics blends technical and analytical skills with business acumen and soft skills. It is harder than it may seem and can yield more tangible and remarkable results than one would like to believe.
The responsibilities of BA
A business analyst, often referred to as a BA has the primary task of overseeing business processes and suggesting useful modifications based on requirements. In some cases the BA has to find out the requirements by carefully assessing enterprise data; in others he or she may have to interact with the clients and stakeholders to understand their desires and guide the enterprise accordingly.
The hard skills required to succeed as a BA
A business analyst should be good with numbers. A strong grasp over statistics and the principles of economics can always help. They should be a master of spreadsheet tools like Excel and data visualization tools like Tableau. For more advanced analytics skills one can opt for R training. In order to feel more confident and independent one can learn SQL. And there is no harm in making further progress by learning a programming language like Python. A good business analytics course in Delhi, Bangalore, or other Indian cities will help you acquire the required skills.
What is it that stands in the way of success?
What often stops an average business analyst from attaining greatness is the absolute reliance on what the client wants. The client who has had a certain issue with a product or a service often offers a solution along with the problem. This is where the problem arises for the business analysts. They can neither question the clients’ conviction by challenging their solution nor offer an alternative solution without understanding and studying the problem thoroughly. This is the reason why a lot of companies hire more experienced business analysts to handle certain high-stake situations in spite of having in house business analysts.
What lacks in this case is the confidence and resolution to look at the problem from a different angle and offer a better solution. Following the client may help sometimes but oftentimes the clients and the stakeholders fail to see the bigger picture because that is what BAs are for.
The X factor
If we were to point at one distinct characteristic that makes some business analysts better than the average, it would be the ability to ask better questions. Questions that help you see the problem and the state of affairs when it is solved clearly. Your vision should not be clouded by the solution offered by the client. Applying your skills you should be able to devise the best solution. This is what has helped the best BAs attain success.
average BAs treat stakeholder requests as the focal point of their analysis.
The solution starts with learning to ask better questions